Privacy Policy

1. Data Sovereignty Commitment

Tides & Technology is committed to Canadian Data Sovereignty. All data collected, processed, or stored by our services is hosted exclusively within Canadian data centers. We ensure compliance with Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation such as PHIPA.

2. Information We Collect

We collect information necessary to provide our engineering and hosting services. This includes:

• Contact information (Name, Email, Phone) for client communications.
• Technical data (IP addresses, server logs) for system security and maintenance.
• Business data uploaded to our hosting platforms for purpose of website or application delivery.

3. Data Usage

Your data is used solely to deliver services requested. We do not sell your data to third parties. We do not utilize your proprietary data to train public AI models unless explicitly authorized in a separate contract.

4. Data Security

We employ industry-standard encryption protocols (TLS 1.3) for data in transit and encryption-at-rest for stored data. Access to data is strictly limited to authorized personnel required for system maintenance.